Legal notice

Service Name: Iida Pochi. Official Store

Seller Name: Brave group Inc. 

Representative Name: Keito Noguchi

Address: 4-1-28 Shiba, Minato-ku, Tokyo 108-0014, PMO Tamachi III, 7th floor

Email Address: contact@iidapochi.jp

URL: https://iidapochi.jp/

Sales Price: Displayed including tax on each product sales page

Additional Charges (aside from product price): Shipping fees (amount displayed on the checkout page), various payment processing fees
※For international deliveries, the recipient will be responsible for any customs duties, taxes, and clearance fees incurred.

Order Method: Orders can be placed via This Website

Sales Quantity: From 1 unit

①Payment Methods and Payment Timing
Credit Card (VISA / Mastercard / American Express / JCB): Payment is confirmed at the time of order confirmation. The billing date and withdrawal date may vary depending on the credit card company.

② Apple Pay / Google Pay / Shop Pay / PayPay
Payment is processed when your order is confirmed.

③ Paidy
About Paidy 

Billing and Notification: Your monthly usage will be closed at the end of each month. The invoice will be issued on the 1st of the following month, and a notification will be sent via email and SMS by the 3rd.
Payment Methods: Available payment methods are Convenience Store Payment (via in-store terminals), Bank Transfer, and Direct Debit.
Payment Deadlines: * Convenience Store / Bank Transfer: Payment must be made by the 10th of the month.
Direct Debit: The amount will be automatically deducted on the 12th of the month. Note: For the January and May billing cycles, the deduction date may be changed to the 20th.
Payment Fees: Fees vary depending on the chosen payment method and apply to each monthly billing cycle.
Convenience Store Payment: Please check here for details regarding the fee.
Bank Transfer: Transfer fees vary depending on your financial institution (borne by the customer).
Direct Debit: No payment fee will be charged. For more details, please visit the official Paidy website.

Please Note:
Closing dates and payment deadlines vary depending on the provider of your selected payment method. For further details, please contact each provider directly.

Shipping Period and Method

・Made-to-order Products and Products with Specified Shipping Dates:
We will ship the products to the registered address by the shipping date displayed on each product sales page.

・In-stock Products:
After payment confirmation, we will ship the products within 10 business days.

However, if you purchase in-stock products together with made-to-order products or other products with specified shipping dates, the shipment will be made after all the products are ready.
Please note that delivery may be limited to domestic addresses only.

・Other Products:
We will ship the products to the registered address by the shipping date displayed on each product sales page.

・In case of a surge in orders, manufacturing, or shipping delays, delivery may be delayed.
・Delivery may also be delayed due to adverse weather, road conditions during delivery, or periods like the New Year or Golden Week.
・If we need to confirm details regarding your order, there may be a delay in shipping.
・As a general rule, we do not accept date and time-specific delivery requests.
・If the delivery is returned to us due to the recipient's absence, and the storage period with the delivery service provider exceeds the limit, we will charge a separate fee for reshipping, including return and re-shipping costs.
・If we do not receive a request for redelivery or if you do not accept the redelivered item, we will consider it a breach of contract and return the product. In such cases, we will deduct a full refund of the product price as a return processing fee and may charge the customer for any damage, including shipping costs incurred by us. We may restrict the use of our services until this matter is settled.

※If the shipment preparation has already begun, please consult the delivery service provider directly about any address changes.
・We will not be responsible for any inconveniences caused by errors in the shipping address you have provided.

Regarding Pre-order Products
When purchasing pre-order products, please note that you will receive a notification via email regarding our acceptance of advance payment for mail-order sales, as stipulated under Article 13 of the Act on Specified Commercial Transactions.

Returns, Defective Products, and Cancellations
Please refer to our policy.

Refusal of Receipt, Long-term Absence, and Incorrect Address
Please refer to our policy.

Cooling-Off System
Products purchased through mail order are not subject to the Cooling-Off (unconditional cancellation) system as specified in the Act on Specified Commercial Transactions.

Contact Information
▼ Support Desk
Iida Pochi. Official Store Customer Support

▼ Contact Method
Please contact us through the contact form.

▼ Business Hours
Weekdays: 10:00 to 18:00JST (Closed on weekends, public holidays, and during the New Year period)
Note: We only accept inquiries via the contact form or email.